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Article
Publication date: 3 June 2022

Isha Bajaj and Mandeep Kaur

The purpose of this paper is to validate the measurement model of financial literacy in which financial literacy is a second-order construct with financial knowledge, financial…

Abstract

Purpose

The purpose of this paper is to validate the measurement model of financial literacy in which financial literacy is a second-order construct with financial knowledge, financial attitude and financial behavior as lower-order constructs.

Design/methodology/approach

The study is based on the primary data collected from 536 adult respondents of Punjab, India. Confirmatory factor analysis (CFA) has been used in the study.

Findings

Financial knowledge, financial attitude and financial behavior have significant correlation with each other and they converge to form a second-order construct–Financial Literacy. The model of financial literacy as a second-order construct (using CFA) is the perfect fit. The study also highlights that the financial literacy level of people differ significantly depending upon the age, gender, marital status, area of residence, qualification, monthly family income, employment status.

Practical implications

The study has major implications for policymakers. It confirms the claim that financial literacy is a combination of three components–financial knowledge, financial attitude and financial behavior. The national as well as international regulatory agencies working to promote financial literacy should realize that the overall financial literacy of people can be improved by imparting financial knowledge along with inculcating positive financial attitude and financial behavior among the masses.

Originality/value

The present study is the first study to validate financial literacy as a multidimensional model in the context of India to the best of our knowledge. The study contributes to the extant literature in the field of financial literacy by providing a strong framework for future research.

Article
Publication date: 15 May 2020

Mandeep Kaur, Kanwarpreet Singh and Doordarshi Singh

The purpose of this paper is twofold. Firstly to check the reliability between and within the parameters of total quality management–supply chain management (TQM–SCM…

Abstract

Purpose

The purpose of this paper is twofold. Firstly to check the reliability between and within the parameters of total quality management–supply chain management (TQM–SCM) questionnaire and distribution of data collected through questionnaire from SCM and combined approach (TQM–SCM) companies. Secondly, to analyze the correlation connection among dependent and independent parameters of both SCM and combined approach in order to check and increase confidence in the data obtained before conducting actual research.

Design/methodology/approach

In the present study, 45 Indian manufacturing organizations have been extensively surveyed to check the reliability of the data and then ascertain the inter-relationships between various independent factors and competitive dimensions of SCM alone and for combined approach (TQM–SCM).

Findings

Firstly, the data for both the approaches are reliable. Secondly, independent variables (X1–X8) possess more strong correlation with business performance parameters of combined approach (TQM–SCM) companies as compared to only SCM companies.

Originality/value

TQM and SCM are considered as performance improvement techniques by the manufacturing organizations. As far as the author knows, this is the first study that is designed to find the interconnection between implementation factors as well as competitive dimensions of SCM approach and TQM–SCM approach in the context of Indian manufacturing organizations.

Details

World Journal of Science, Technology and Sustainable Development, vol. 17 no. 3
Type: Research Article
ISSN: 2042-5945

Keywords

Article
Publication date: 25 October 2021

Mandeep Kaur, Rajinder Sandhu and Rajni Mohana

The purpose of this study is to verify that if applications categories are segmented and resources are allocated based on their specific category, how effective scheduling can be…

Abstract

Purpose

The purpose of this study is to verify that if applications categories are segmented and resources are allocated based on their specific category, how effective scheduling can be done?.

Design/methodology/approach

This paper proposes a scheduling framework for IoT application jobs, based upon the Quality of Service (QoS) parameters, which works at coarse grained level to select a fog environment and at fine grained level to select a fog node. Fog environment is chosen considering availability, physical distance, latency and throughput. At fine grained (node selection) level, a probability triad (C, M, G) is anticipated using Naïve Bayes algorithm which provides probability of newly submitted application job to fall in either of the categories Compute (C) intensive, Memory (M) intensive and GPU (G) intensive.

Findings

Experiment results showed that the proposed framework performed better than traditional cloud and fog computing paradigms.

Originality/value

The proposed framework combines types of applications and computation capabilities of Fog computing environment, which is not carried out to the best of knowledge of authors.

Details

International Journal of Pervasive Computing and Communications, vol. 19 no. 3
Type: Research Article
ISSN: 1742-7371

Keywords

Article
Publication date: 5 April 2024

Mandeep Kaur, Maria Palazzo and Pantea Foroudi

Circular supply chain management (CSCM) is considered a promising solution to attain sustainability in the current industrial system. Despite the exigency of this approach, its…

Abstract

Purpose

Circular supply chain management (CSCM) is considered a promising solution to attain sustainability in the current industrial system. Despite the exigency of this approach, its application in the food industry is a challenge because of the nature of the industry and CSCM being a novel approach. The purpose of this study is to develop an industry-based systematic analysis of CSCM by examining the challenges for its application, exploring the effects of recognised challenges on various food supply chain (FSC) stages and investigating the business processes as drivers.

Design/methodology/approach

Stakeholder theory guided the need to consider stakeholders’ views in this research and key stakeholders directly from the food circular supply chain were identified and interviewed (n = 36) following qualitative methods.

Findings

Overall, the study reveals that knowledge, perception towards environmental initiatives and economic viability are the major barriers to circular supply chain transition in the UK FSC.

Originality/value

This research provides a holistic perspective analysing the loopholes in different stages of the supply chain and investigating the way a particular circular supply chain stage is affected by recognised challenges through stakeholder theory, which will be a contribution to designing management-level strategies. Reconceptualising this practice would be beneficial in bringing three-tier (economic, environmental and social) benefits and will be supportive to engage stakeholders in the sustainability agenda.

Details

Qualitative Market Research: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1352-2752

Keywords

Article
Publication date: 24 October 2019

Mandeep Kaur, Kanwarpreet Singh and Doordarshi Singh

The purpose of this paper is to evaluate the contribution of significant factors in the success of supply chain management (SCM) implementation and in synergistic approach…

Abstract

Purpose

The purpose of this paper is to evaluate the contribution of significant factors in the success of supply chain management (SCM) implementation and in synergistic approach (SCM-TQM) terms of business performance of Indian medium- and large-scale manufacturing industry.

Design/methodology/approach

This research paper deploys the fuzzy inference system (fuzzy logic tool box) to evaluate the success of SCM and synergistic approach’s implementation. For this purpose, significant factors for each SCM approach as well as synergistic approach are identified from relevant literature and validated by industry experts.

Findings

The results of fuzzy rule viewer and surface view tool of fuzzy tool box in MATLAB have highlighted that synergistic approach is better as compared to SCM approach. Furthermore, top management support and leadership role, SCM issues and total quality management (TQM) issues have emerged as significant predictor variables for successful synergistic implementation of TQM-SCM in Indian industries.

Originality/value

TQM and SCM are considered as performance improvement techniques by the manufacturing organizations. The present research work establishes that combined (TQM-SCM) initiatives have contributed more as compared to only SCM approach in the business performance of Indian manufacturing industry. So, the study stresses upon the need for improving coordination between various manufacturing parameters as well as competitive dimensions of TQM and SCM paradigms to enjoy higher potential of business performance.

Details

World Journal of Science, Technology and Sustainable Development, vol. 17 no. 1
Type: Research Article
ISSN: 2042-5945

Keywords

Article
Publication date: 15 May 2020

Mandeep Kaur, Kanwarpreet Singh and Doordarshi Singh

The study aims at finding out major barriers for synergistic adoption of TQM-SCM in the medium- and large-scale manufacturing organizations in India. All these barriers create…

Abstract

Purpose

The study aims at finding out major barriers for synergistic adoption of TQM-SCM in the medium- and large-scale manufacturing organizations in India. All these barriers create hurdles for the organizations as well as supply chain partners in improving their business performance. The study is a blend of theoretical and practical frameworks, which will focus on key barriers leading to interrupt the successful synergistic implementation of TQM-SCM in manufacturing organization.

Design/methodology/approach

Firstly, survey of 116 Indian organizations has been carried out to identify barriers that hinder successful implementation of TQM-SCM. Afterward, VIKOR approach was proposed to rank the major barriers of TQM-SCM implementation in Indian manufacturing organizations.

Findings

Identification of barriers to synergistic implementation of TQM-SCM in the manufacturing industry of India, ranking of these barriers in terms of their severity.

Originality/value

The adoption of TQM-SCM on synergistic basis is still in its early stages in India. To the authors’ knowledge, this is the first study that is designed to prioritize barriers responsible for hindering successful synergistic implementation of (TQM-SCM) in Indian manufacturing industry. Further, the results of the study will be helpful for managers in order to prepare action plans to overcome the hurdles to TQM-SCM implementation.

Details

International Journal of Quality & Reliability Management, vol. 38 no. 1
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 13 March 2017

Mandeep Kaur and Tina Vohra

The paper aims to attempt to identify the attributes that women look for in their financial advisor and to examine if the choice of attributes of a financial advisor among women…

Abstract

Purpose

The paper aims to attempt to identify the attributes that women look for in their financial advisor and to examine if the choice of attributes of a financial advisor among women investors in Punjab is the same across demographics. The understanding of the attributes that women want in their financial advisor will help the financial advisors to be mindful of the opportunities and the challenges they have to face while working with women investors. Studying the impact of demographics on the choice of the investment advisor would enable the service providers to provide women with services relevant to their unique and individual situations.

Design/methodology/approach

A pre-tested, well-structured questionnaire was constructed and administered personally, and the responses of 200 women investors were analyzed. The sum of the ranks assigned by women to various attributes determining the choice of a financial advisor was used to find out the most preferred attribute on the basis of which women choose their financial advisor. The Kruskal Wallis test was used to analyze the impact of demographics on the choice of the respondents.

Findings

The results of the study brought out that the friendliness of the financial advisor, and the quality of advice provided by them are preferred attributes determining the choice of a financial advisor. Along with this, the results also state that the preference for the attribute friendliness and quality of advice is not the same across age groups. The choice of attributes also varies according to the marital status of the respondents.

Practical implications

The current study will contribute toward a greater understanding of the attributes which are considered important by women while choosing their financial advisor. The study will help the financial advisors to cater to the needs of their women clients. Moreover, the study will also benefit women by bringing about a positive change in the attitude of the financial advisors in favor of them. The greater sensitization of the financial advisors toward their women clients would lead to greater stock market participation among women, thereby benefitting the society.

Originality/value

The paper is an attempt to identify the attributes that women look for in their financial advisor and to examine if the choice of attributes of a financial advisor among women investors in Punjab is the same across demographics or not. Therefore, the study contributes to the understanding of the investment behavior of women.

Details

International Journal of Law and Management, vol. 59 no. 2
Type: Research Article
ISSN: 1754-243X

Keywords

Article
Publication date: 25 October 2019

Mandeep Kaur, Kanwarpreet Singh and Doordarshi Singh

The purpose of this paper is to develop an insight into the prevalent quality and supply chain practices adopted in the contemporary Indian manufacturing industry, and compare…

Abstract

Purpose

The purpose of this paper is to develop an insight into the prevalent quality and supply chain practices adopted in the contemporary Indian manufacturing industry, and compare business performance measurements between transfusion of total quality management (TQM)–supply chain management (SCM) companies and only SCM implementing companies.

Design/methodology/approach

To meet the goals of this work, i.e., to ascertain contributions made by TQM–SCM practices, a reasonably large number of Indian manufacturing organizations have been extensively surveyed, through a specially designed TQM–SCM questionnaire. And the design of TQM–SCM questionnaire has been finalized through extensive literature review. Finalized TQM–SCM questionnaire was sent to around 720 industries that are implementing TQM and SCM with other related lean manufacturing practices.

Findings

The leading Indian manufacturing organizations have taken proactive initiatives to effectively improve the manufacturing by transfusing various lean manufacturing philosophies like TQM, SCM, TPM, 5S, Six Sigma, etc., for realizing enhanced manufacturing performance. The study reveals that Indian entrepreneurs have been reasonably successful in improving the business performances in the organizations by implementing combination of TQM and SCM, as TQM support to SCM is much effective and this improvement initiative has significantly contributed toward enhancing the overall manufacturing performance.

Practical implications

Synergy of TQM and SCM in the context of Indian manufacturing industry has been proved beneficial in terms of competitive image as well as business performance. Therefore, the whole Indian manufacturing entrepreneurs must continue to make an earnest effort in their endeavour to realize enhanced competitiveness through synergizing different business improvement initiatives. A major implication is that only SCM implementing companies should develop their supply chain through synergy of TQM–SCM after analyzing the business environment and their future plans.

Originality/value

Much of the attention has been given to TQM practices and SCM practices, and very few studies have been undertaken to integrate TQM and SCM practices. But as far as the authors know till now there is no study undertaken to analyze synergy status of TQM and SCM and then comparing with only SCM implementing companies in India for medium- and large-scale manufacturing class. Therefore, this study compares the transfusion of TQM–SCM with only SCM companies and can be, thus, treated as filling a gap in the extant literature. Therefore, the findings of this research paper will contribute to future research.

Details

International Journal of Quality & Reliability Management, vol. 37 no. 2
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 18 September 2019

Mandeep Kaur Sidhu, Kanwarpreet Singh and Doordarshi Singh

The purpose of this paper is to evaluate the capabilities of total quality management (TQM) and supply chain management (SCM) and extract various significant factors which…

Abstract

Purpose

The purpose of this paper is to evaluate the capabilities of total quality management (TQM) and supply chain management (SCM) and extract various significant factors which influence the implementation of SCM alone and synergy of both TQM–SCM in terms of business performance of Indian medium and large scale manufacturing industry.

Design/methodology/approach

In the present study, 116 Indian manufacturing organizations have been extensively surveyed to ascertain the inter-relationships between various success factors and competitive dimensions of SCM alone and for combined approach (TQM–SCM), through different statistical techniques. Further, to evaluate the significance of time period on competitive dimensions, two-tailed t-test has been deployed. Finally the discriminant validity test has been applied to extract highly successful and moderately successful organizations for both approaches.

Findings

The study compares the contributions played by only SCM initiatives and combined approach (TQM–SCM) initiatives toward realization of significant improvements of various competitive dimensions of Indian manufacturing organizations. Finally, this study reveals that synergistic relationship of TQM and SCM paradigms can be more helpful as compared to only SCM initiatives for Indian manufacturing industries to enhance overall business performance.

Originality/value

TQM and SCM are considered as performance improvement techniques by the manufacturing organizations. The present research work establishes that combined (TQM–SCM) initiatives have effectively contributed for realization of significant competitive dimensions, progressively from introduction to maturity phases. So, the study stresses upon the need for improving coordination between various manufacturing parameters as well as competitive dimensions of TQM and SCM paradigms to enjoy higher potential of business performance.

Details

The TQM Journal, vol. 31 no. 5
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 25 February 2019

Mandeep Kaur, Kanwarpreet Singh and Doordarshi Singh

The purpose of this paper is twofold: first, to present a set of critical factors for total quality management (TQM) and supply chain management (SCM) practices through an…

5910

Abstract

Purpose

The purpose of this paper is twofold: first, to present a set of critical factors for total quality management (TQM) and supply chain management (SCM) practices through an extensive literature review; and, second, to identify the relationships among them by comparing the identified TQM and SCM practices in order to explore the concept of supply chain quality management (SCQM).

Design/methodology/approach

To meet the goals of this work, a review of published quality research papers was carried out. For this, the authors identified papers on TQM and SCM practices and observed how these practices improve the business performance of organizations. Further, on the basis of identified practices, a conceptual model of SCQM was developed.

Findings

The results presented a set of six critical factors each for TQM and SCM practices. Further, it was found that management support and commitment, customer focus, information and supplier partnership are the most common practices found in both TQM and SCM practices. The integration of TQM and SCM (SCQM) throughout the supply chain has the strongest impact on the organizational performance.

Research limitations/implications

The study used data from various research papers of reputed journals which considered the study of India’s manufacturing industry as well as other countries, which may not provide a clear picture. However, this can be overcome by applying the findings of this paper to collect data from Indian manufacturing industry in future studies.

Practical implications

Indian manufacturing industry can improve its competitive image through the synergy of TQM and SCM. The result of this paper will help in providing a greater understanding of identified TQM and SCM practices that will lead to the successful implementation of TQM and SCM strategies to enhance business performance in terms of the improved levels of customer service.

Originality/value

Much of the attention is given on TQM and SCM practices, and very few studies have been undertaken to integrate TQM and SCM practices. But as far as the authors know, there is no study undertaken to integrate TQM and SCM practices in India for the manufacturing class. Therefore, this study compares TQM and SCM practices and considers their integration and can be thus treated as filling a gap in the extant literature. Therefore, the findings of this review paper will contribute in future research.

Details

International Journal of Quality & Reliability Management, vol. 36 no. 6
Type: Research Article
ISSN: 0265-671X

Keywords

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